Shipping & return
Terms of shipping
If there are mentioned no other terms in the offer, the shipping time inside Germany will be 1 - 3 working days after buying. If you pay via pre-payment, it will be 1 - 3 working days after payment income. Please note, that there will be no shipping on sundays or holiday. If you order products with different shipping times, we will ship your order in one single delivery, except we have done another agreement with You. For this cases, the shipping time will be determined by the longest shipping time of all ordered products. Bulky goods are marked considering this circumstances. We ship inside Germany and to the following countries.
(incl. VAT). The total tum of shipping costs will be shown in the cart in checkout process.
Germany: DHL Standard 4,85 €
inside the EU2: DHL Standard 14,00 €
inside Europe (not EU)3: DHL Standard 20,40 €
You can return your order within 14 days after you received your packet. A return is free of fees for you. To get a free return shipping label, please name all necessary information and write an E-Mail to our customer service: firstname.lastname@example.org
2 = Austria, Czech Republic
3 = Switzerland